United Strikes Again

United notified passengers that they could not check check comic books in as luggage if they were flying to Comic Con in San Diego, because ……… Transportation Security Administration (TSA).

The TSA released a statement that United Airlines had f%$#ed up: (Also here)

Don’t worry Comic-Con fans, you don’t have to remove your comic books from your checked luggage, despite what a Sunday photo circulated on Twitter suggests.

The dust-up began after a person named Adi Chappo tweeted the above, tagging United Airlines, which responded on Twitter:

If you are at #SDCC #SDCC2017 and are flying out on @united - please take note of this and share!!! pic.twitter.com/s1sV269DuQ

— Adi Chappo (@adichappo) July 23, 2017

The restriction on checking comic books applies to all airlines operating out of San Diego this weekend and is set by the TSA. ^MD

— United (@united) July 23, 2017

But by Monday, the Transportation Security Administration was saying that no such restriction existed.

Good afternoon. Pls note there are no TSA restrictions on checking comic books or any other types of books. https://t.co/Nu00IvcZSc

— TSA (@TSA) July 24, 2017

Lorie Dankers, a TSA spokeswoman, told Ars on Monday morning that she was mystified as to how United could get this policy wrong. “I don’t know how United went ahead and stated a TSA policy incorrectly,” she said. “I can say that TSA has advised in the past that if people bring several of the same type of item, it can alarm the checked baggage screening, but there is no prohibition on bringing things that are not a security threat. In this case, comic books are not a security threat and we encourage travelers to bring them if they so choose.”

Seriously, they make big bank on checked bags, so it takes a special type of incompetence to do this.

They are both inconveniencing the customer and losing money on the deal.